Subscriptions, billing, cancellation and refunds

What you pay

AgriB2L is funded by subscription only: no commission is taken on your sales or purchases. Plans and prices are listed on the Pricing page, in Canadian dollars, before taxes.

Where sales taxes apply (GST, QST or HST depending on your address), they are added to the price and shown on the invoice with our registration numbers. An invoice is issued for each payment and remains available from “Manage payment or cancel”.

Launch offer: the Professional plan is free for six months for the first fifty companies registered while the offer is displayed. No card is requested and nothing is charged. At the end of the six months, the company returns to the free plan unless it chooses a paid plan; its listings already published are kept.

Payment and renewal

Payment is made by card through Stripe, our payment provider. AgriB2L neither sees nor stores your card number.

The subscription is monthly or yearly, as you choose. It renews automatically at each term for the same duration, at the price then in force, until cancelled. Any price change is announced to you at least 30 days before the term to which it applies; you may cancel before that term.

Cancellation

You can cancel at any time from the Subscription page of your account, using “Manage payment or cancel”. Cancelling stops renewals: the paid plan stays active until the end of the period already paid, then the company returns to the free plan and its data is kept.

On returning to the free plan, listings already published beyond the free limit are not deleted, but you cannot publish new ones while the limit is exceeded.

Failed payment

If a renewal fails, Stripe retries the charge and notifies you. The plan stays active during these attempts; if it remains unpaid, the subscription ends and the company returns to the free plan.

Refunds

A period already started is not refunded, except for a billing error on our side, a duplicate charge, or where the law requires it. Write to us through the Support page: a justified request is handled by a refund to the card used.

What the subscription does not change

A paid plan raises usage limits (listings, team members). It buys neither company verification nor a higher trust level: these depend only on the documents provided and checked.